Last Updated: July 2026

1. Introduction

Welcome to Cubbix Ltd (“Cubbix”, “we”, “us”, or “our”).

We are committed to protecting your privacy and handling your personal information responsibly, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.

Cubbix is a UK-based creative and digital agency providing services including website design and development, branding, content creation, social media management, video production, CRM solutions, email marketing, and AI-powered automation.

We operate in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following information:

Information you provide directly:

Name
Email address
Telephone number
Company name
Business details
Project requirements and messages submitted through our contact forms

Information collected automatically:

IP address
Browser type and device information
Website usage data
Pages visited and interactions with our website

This information helps us improve our website, understand user behaviour, and provide better services.

3. How We Use Your Information

We may use your information to:

Respond to enquiries and provide requested services
Prepare quotes, proposals, and contracts
Deliver website, marketing, branding, and digital services
Communicate with clients regarding projects
Improve our services and customer experience
Send relevant updates or marketing communications where we have appropriate consent

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing Data

Under UK GDPR, we process personal information using the following lawful bases:

Consent: When you choose to subscribe to communications or provide permission.
Contract: When processing is necessary to provide services you have requested.
Legitimate Interest: To operate our business, improve services, and communicate with potential clients.
Legal Obligations: Where we are required to comply with legal requirements.

Cubbix works with clients internationally and is committed to respecting applicable data protection laws and privacy regulations.

When working with clients outside the UK, including clients within the European Economic Area (EEA) or other regions, we take reasonable steps to ensure personal information is handled securely and in accordance with relevant privacy requirements, including UK GDPR and applicable GDPR regulations.

Where personal data is transferred internationally, we ensure appropriate safeguards are considered, such as approved transfer mechanisms, contractual protections, or recognised adequacy decisions where applicable. (Information Commissioner’s Office)

6. How We Protect Your Information

We take appropriate technical and organisational measures to protect personal information against:

Unauthorised access
Loss or misuse
Accidental disclosure
Alteration or destruction

While we take security seriously, no online service can guarantee complete security.

7. Third-Party Services

We may use trusted third-party services to support our operations, including:

Website hosting providers
Analytics providers
CRM and marketing platforms
Email communication services
Payment providers
Cloud storage and project management tools

These providers may process information on our behalf and are expected to maintain appropriate security and privacy standards.

8. Cookies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyse website traffic
Understand visitor behaviour
Improve user experience

You can manage or disable cookies through your browser settings.

9. Your Data Protection Rights

Under applicable data protection laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Object to certain processing activities
Request restriction of processing
Withdraw consent where processing is based on consent

To exercise your rights, please contact us.

10. Data Retention

We only keep personal information for as long as necessary for the purposes it was collected, including legal, accounting, and business requirements.

When information is no longer required, it will be securely deleted or anonymised.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.

Any updates will be published on this page with the revised date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Cubbix Ltd
Email: info@cubbix.co.uk
Website: www.cubbix.co.uk